What should be done before providing services as an agency?

Before providing services as an agency, documenting agreements in writing is essential. Written agreements serve as a formal record of the terms and conditions agreed upon by both parties, which helps to ensure clarity and mutual understanding. They can specify the scope of services, payment terms, responsibilities, and other important details that protect the rights of all involved.

Written documentation also provides legal evidence in case of disputes, as it outlines the expectations and obligations of each party. This proactive approach minimizes misunderstandings and ensures that both the agency and the clients are on the same page from the outset.

While verbal agreements can be made, they may lead to confusion or differing interpretations later, making written contracts critical for a professional and legally binding foundation for any agency relationship. Communicating via email or phone calls without documentation could leave important agreements unrecorded and subject to misinterpretation.